Privacy Policy & GDPR

Last updated: January 14, 2026

At Make-Nation, we take your privacy seriously. This policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Data Controller

Make-Nation ("we", "us", "our") is the data controller responsible for your personal data. If you have questions about how we handle your data, contact us at:

• Email: privacy@make-nation.com
• Address: [Your Business Address]

2. Data We Collect

Information You Provide

• Account Information: Name, email address, password (encrypted)
• Profile Information: Business name, bio, skills, portfolio images (for makers)
• Request Data: Project titles, descriptions, images, budget ranges, location (zip code)
• Communications: Messages in discussions, bids, reviews

Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on platform
• Device Information: Browser type, operating system, device type
• Log Data: IP address, access times, referring URLs

3. How We Use Your Data

We process your data based on the following legal bases:

• Contract Performance: To provide our marketplace services, process requests, and facilitate maker-requester connections
• Legitimate Interests: To improve our services, prevent fraud, and ensure platform security
• Consent: To send marketing communications (you can opt out anytime)
• Legal Obligations: To comply with applicable laws and regulations

4. Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

To exercise any of these rights, please contact us at privacy@make-nation.com. We will respond within 30 days.

5. Data Sharing

We may share your data with:

• Other Users: Your public profile, requests, and messages are visible to other platform users as intended
• Service Providers: Firebase (hosting, database), email providers (for notifications)
• Legal Authorities: When required by law or to protect our rights

We do NOT sell your personal data to advertisers or data brokers.

6. Data Retention

We retain your data for as long as your account is active. After account deletion:

• Account data is deleted within 30 days
• Anonymized usage data may be retained for analytics
• Some data may be retained longer if required by law

7. Data Security

We implement appropriate security measures including:

• Encryption of data in transit (HTTPS/TLS)
• Secure password hashing
• Regular security audits
• Access controls and authentication
• Firebase security rules

8. Cookies

We use essential cookies for:

• Authentication and session management
• Security and fraud prevention
• Basic analytics (Firebase Analytics)

You can manage cookie preferences in your browser settings.

9. International Transfers

Your data may be processed on servers located outside the EU/EEA (e.g., Google Cloud/Firebase). We ensure appropriate safeguards are in place, including Standard Contractual Clauses.

10. Children's Privacy

Make-Nation is not intended for users under 16 years of age. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or platform notification. The "last updated" date at the top indicates when the policy was last revised.